Shipping and delivery
We want to ensure that your Lily Dia jewellery reaches you safely and as quickly as possible. Below, you’ll find all the details you need about our shipping and delivery services.
General Information
- We currently only ship within Australia.
- All orders are dispatched from Melbourne, VIC, Australia.
- Orders will be processed within 24 - 48 hours (excluding weekends and public holidays).
- We are partnered with Australia Post for all orders.
Shipping Policy
Standard Shipping
- Free for orders of $100 AUD and over.
- Otherwise, a flat fee of $4.99 AUD applies.
- Estimated delivery time: 3 - 5 business days.
Express Shipping
- Free for orders of $200 AUD and over.
- Otherwise, a flat fee of $8.99 AUD applies.
- Estimated delivery time: 1 - 3 business days.
Australia Post Tracking
To track your order, please visit Australia Post Tracking and enter your tracking number provided in your order confirmation.
Contact Us
If you have any questions or need help with your order, please feel free to email us at brie@lilydiacollections.com. We’re here to assist you!
